Schedulefly

Schedulefly is an online restaurant scheduling tool that can be used to schedule shifts for waiters and other restaurant employees. It works across the internet and comes in an app form, making it easy for restaurant managers to get staff and schedule accordingly.

The program comes with many features, including the ability to schedule shifts, an internal communications platform, the ability to upload and share documents, the ability to manage and schedule across multiple locations, and more. Once a waiter signs up, they are given the ability to accept shifts, sign up for shifts, or request off. Users can also talk within the program, thus ensuring that communication and scheduling is confined to one easy-to-use platform.

Users of the program have consistently praised its simplicity, ease of use, and robust features. It has been repeatedly noted that people who use this program love it because it is so intuitive and easy to understand. That's not to say that it has all features users want. For example, many waiters noted that the program could be greatly improved if there were functions that allowed users to offer their shifts to others in the event that a schedule change was needed. Indeed, the function of asking for time off or asking others to take a shift was one of the areas that waiters who use the program tended to cite most frequently as needing improvement.

This program wasn't designed to be used for just one type of restaurant. Indeed, it's used by both large franchises and independent restaurants. The fact that the program scales so easily speaks well of its usability. Furthermore, it can be used on a mobile device or a website, making it easy for everyone to access the program's data. 

From a manager perspective, this program also allows users to see how many hours someone is working, then offer other waiters or waitresses more shift time accordingly. Indeed, the program works at both a macro and micro level, enabling managers to work with both shift time and an individual profile. This makes the tool highly useful at all levels.

Pros:

• The program is exceptionally easy to use for managers and waiters alike. 
• Scales exceptionally well, and can be used for users who operate one or 100 restaurants. 
• Comes with a free trial, enabling users to try using the program and see if it fits their needs. 
• Provides broad overviews of shift time and gives easy-to-access insight into an individual waiters' work time. 
• The design of the program is so, so easy to use and highly visually friendly. This makes scheduling a breeze.

Cons:

• Some users reported that they wish the program was easier to use in some areas. 
• Some features for waiters - like asking for time off or inviting someone else to take their shift - were specifically noted as needing improvements.